Frequently asked question

Find answers to the most common questions about our products.

You can order Axent products from official dealers of the brand, information about which can be found in the ‘Where to buy’ section on the website.

To receive a price list and contact details for your regional sales manager, please fill out the form in the ‘Contacts’ section.

For information on embossing, please fill out the form on the page ‘Embossing of weekly planners and notebooks.’

In accordance with the Law ‘On Consumer Protection’, you can return or exchange goods that do not suit you within 14 days from the date of purchase at the point of sale. There is also a separate warranty for hole punches and scissors, as indicated on the product packaging.

Since Axent is a catalogue website, it features products that may be sold out to virtually all customers but still be available at retail outlets (physical stores). Therefore, unfortunately, we cannot tell you where else the product may still be available.

We are an importer and work only with trusted dealers: wholesale operators and retail stores. The minimum order amount is 30,000 UAH. You can place an order with our partners listed in the ‘Where to buy’ section.

The company does not operate on a dropshipping system.